Privacy Policy for Zendalona Website (zendalona.com)
Effective Date: September 11, 2026
At Zendalona, we are committed to respecting and protecting your privacy. This Privacy Policy applies solely to our website (www.zendalona.com) and explains what information we collect when you visit the site, how we use it, and your rights regarding that information.
1. Scope of this Policy
This policy applies exclusively to the public website www.zendalona.com. It does not cover standalone desktop or mobile software applications developed by Zendalona, which have their own independent product privacy policies.
2. Information We Collect
We believe in minimal data collection. We do not require user registration or account creation to browse our website.
The only personal information we collect is what you voluntarily provide when using our Contact Us form:
- Name
- Email Address
- Phone Number (optional/if provided)
- Address (optional/if provided)
- Message Content (your question, query, or feedback)
3. How We Use Your Information
Any information submitted through our contact form is used strictly for:
- Responding to your questions, inquiries, or feedback.
- Providing assistance, technical support, or project information.
We do not use your contact details for marketing lists, spam, or automated promotional newsletters.
4. Information We Do NOT Collect
To keep your browsing private and secure:
- No Account or Profile Data: You do not need to register, log in, or provide personal credentials.
- No Financial Information: We do not collect or process payment or credit card details on this website.
- No Behavioral or Ad Tracking: We do not use third-party advertising networks, cross-site trackers, or sale-of-data mechanisms.
- No Keystroke or Device Content Logging: Nothing you do on your device is monitored or logged.
5. Data Sharing and Disclosure
- We do not sell, rent, trade, or share your personal information with any third parties or commercial entities.
- Your submitted contact messages are only accessible to Zendalona project coordinators directly handling communication.
6. Data Retention and Security
We retain your submitted messages only for as long as necessary to address your query or resolve your support request. We implement standard, reasonable technical safeguards to protect any submitted communication from unauthorized access or disclosure.
7. Your Rights
You have full control over the information you submit to us. At any time, you can:
- Request a copy of any contact message you have sent us.
- Request the complete deletion of your submitted contact details and correspondence.
To make a request, simply email us at connect@zendalona.org or zendalona@gmail.com.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our website practices, please reach out to us:
- Email: connect@zendalona.org / zendalona@gmail.com
- Phone / WhatsApp: +91 8281009222
- Address: Zendalona 374/V, Thottara, Karimpuzha P.O., Palakkad, Kerala, India – 679513